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23Jun 2011

Dallas’s Secret Weapon: High Fives

June 2011: With 250 slaps, hugs, taps or bumps, the Mavericks are almost twice as touchy-feely as the Heat, who had only 134 instances of televised contact. In 2010, researchers at the University of California, Berkeley, did a study that showed teams that high fived and touched each other more won more games. “Based on a review of ABC’s broadcasts of the

12Jun 2011

Damaged Personal Relationships Cost Businesses Money

Businesses are primarily focused on selling their products or services to customers and making the profit (or creating value in the business to be captured when the business sells).  That is the essence of business.  And that can be done in lots of ways — by treating your employees well or “using” them,  by providing quality products or by scamming

30May 2011

What are we remembering — and why?

Memorial Day in the U.S. represents a variety of things to different people: A day off of work (possibly even paid!) The beginning of summer Going to the lake Having a barbeque with friends and family Having to get together with family The Indianapolis 500 Visiting family gravesites Veterans parades and celebrations Watching old war flicks For me, especially when

30May 2011

I am the office manager of our business, and I report directly to the owner. My boss (to me) needs encouragement and support – he gets discouraged and “down”. But when I ask about him joining us in taking the MBA Inventory and participating in the training, he says: “No thanks. I’m fine.” What can I do to get him involved?

Welcome to one of the harsh realities of life, Christina. Unfortunately, we can’t force anyone else to do anything – even if we think it would be ‘good for them’. So you have a choice – do nothing or do what you can. I vote for the latter. Although it appears you cannot currently convince your boss to be involved in

20May 2011

Honesty Is The Best Policy

May 2011: A recent study published in the journal, Personality and Individual Differences, shows that honesty and humility in employees are good predictors of them receiving high ratings by their supervisors. Check out a summary of the research here. “The Baylor researchers found that those who self-reported more honesty and humility were scored significantly higher by their supervisors for their job

15May 2011

Am I Making the Right Choices? Using Life Transition Events to Reevaluate Your Life

Life is daily.  And sometimes it is hard to see if the choices you are making on a daily basis are leading to the results you desire in your life. During the late spring and early summer, we have some opportunities to stop and reconsider:  “Am I living life the way I want to?”  “Do my daily and weekly activities

04May 2011

The Attitude of Learning — Demonstrated by a 70 year old World Leader

Wow.  There are some life experiences that almost take your breath away.  I’m not talking about riding a rollercoaster, or seeing an outstanding artistic performance.  But a quieter experience, that upon reflection, has a deep impact on you.  This week I had one of those. I had the privilege of going to New York City to help facilitate a discussion

02May 2011

Psychologically Healthy Workplace

May 2011: A recent survey completed by the American Psychological Association on “Stress in America” (reported in the May 2011 Monitor on Psychology) found that while 69% of employees report being satisfied with their jobs overall, only 46% of employees state they are satisfied with the recognition practices of their employer. “Creating a psychologically healthy workplace is good for employees and

26Apr 2011

Perspective — How It Shapes Our Daily Lives

The importance of perspective is becoming more clear to me all the time.   Perspective implies a viewpoint — a place from which we are looking at our lives and the world around us.  Pick a specific spot, a physical location, that you have been to in your life.  It could be a beautiful vista overlooking the Grand Canyon, the top

11Apr 2011

It seems that The 5 Languages of Appreciation in the Workplace model dovetails nicely with the “Employee Engagement” model presented by others. How do you see these two approaches fitting together?

Susan, you are thinking the same way we are. The approach to getting individuals “engaged” in their work and workplace has shown great promise in creating more productive and positive employees.  The work by Julie Gebauer & Don Lowman (among others) has demonstrated that a proactive approach to creating more engaged workers creates benefits for both the organization and the individual.

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