11Apr 2011

Two More Steps Forward

This past week we took two more steps forward in the 5 Languages of Appreciation in the Workplace project. First, we received an initial printing of the book (called Advanced Reader Copies) which is sent to book reviewers and potential endorsers.  It was exciting to see and hold an actual printed version.  So now we are sending these out to

01Apr 2011

5 Bad Ways to Choose a Career

Sometimes we focus on the right way to do a task.  But other times it is helpful to look at the wrong way to do something. In my career coaching with students, young & older adults, I have seen some patterns of bad ways that people have attempted to choose their career direction — and rarely do these approaches work. 

26Mar 2011

Taking the Time for Family Relationships

Most individuals and families I talk to report that family relationships are important to them.  This includes their marital relationship, their relationships with their kids, and also extended family relationships (grandparents, aunts & uncles, nieces & nephews, and cousins).  But like anything that is important to us, ultimately it comes down to “taking the time”.  (This can be true for

15Mar 2011

The Pain of Personal Growth

I am in the midst of a season of personal growth, and I really don’t like it (the present experience, at least). I react (I was going to say “hate” but that seems too strong) to speakers or writers who say, “Growth is natural.  You don’t see a tree ‘trying’ to grow, do you?  You just need to have the

28Feb 2011

Dr. White, you often say that busyness is the #1 reason people don’t communicate appreciation at work. Do you have any tips for getting past this barrier? I work in a medical setting and it seems we are always frantic.

You are right, Suzanne, busyness is the #1 enemy of communicating appreciation in the workplace. And from work I have done with hospitals and med schools, they are one of the most frenetic workplaces I know. Let me give you a few suggestions of how you can use brief snippets of time to “connect” with your colleagues. All of them

25Feb 2011

Fortune’s Top Companies & How Their Employees Describe What They Value

February 2011: Fortune may have ranked the Best Companies to Work For in 2011, but the employees of the top rated companies had much more to say. The most popular words people used when citing their companies might surprise you. Out of the top 100 words, “pay” ranked #81, where as “people” ranked #1.  See the full article here.

24Feb 2011

Making Difficult Decisions – Some Principles for Our Leaders to Consider

Our political leaders have some very difficult issues to manage: Not enough tax revenue to pay for commitments made; The need to cut expenditures, with the accompanying result of displeasing (and even angering) constituents in the areas reduced; Seemingly unrealistic expectations from the general public – wanting “less government” and reduced taxes, but still wanting the same level of services provided;

04Feb 2011

Egypt, Tunisia, Yemen,… Understanding Social Change

If you are like me, you may be intrigued by the events of the past two weeks in the Middle East.  The rapid social change that is happening (or trying to happen) in Egypt, Tunisia, Yemen, Jordan, and potentially other countries is both fascinating, curious, and sometimes scary. I clearly have little knowledge or expertise of Middle Eastern politics or

27Jan 2011

Observations from the World of Business — What People Are Thinking

Given that I  meet with business owners, leaders of non-profit organizations, as well as front-line workers from across the country, I have the opportunity to “take the pulse” of what people are thinking and feeling in the world of work.  I thought I’d share some of my impressions. Less sheer fear and panic. Overall, there seems to be a reduced

15Jan 2011

What about perceived unfairness? If one person gets an email of praise, while their colleague gets a gift card to go out for dinner, can’t this create a sense of resentment?

Steve, this is a common issue raised, especially among teams who are not that close or who are highly competitive.  Although a sense of unfairness and resentment can potentially develop, we have not found this to be a problem with the teams with whom we have consulted.  Why?  Because communicating appreciation is a ongoing process that is fluid.  While a

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