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05Mar 2013

My workplace is so negative. People are cynical, sarcastic and negative communication seems to be the “norm”. Why is this? Can anything be done to make things more positive?

Unfortunately, Kym, there are some work settings which just “ooze” sarcasm and a lack of trust. In many, they’ve tried to communicate recognition, but it has often been done through a formal employee recognition program. This often leads to both a perceived belief of insincerity, as well as an emphasis on performance. When employees do not believe that others are

26Feb 2013

While I value praise from my supervisor, I find that when my colleagues communicate appreciation for me or something I’ve done, it really encourages me. Is that unusual?

Cynthia, your experience is not unusual at all. In fact, back in the early stages of developing our materials we were focused on managers and supervisory relationships, to the point that our initial “working title” of our inventory was the “Managing by Appreciation Inventory” (as opposed to the current “Motivating By Appreciation Inventory“.) But we also have been getting some interesting feedback as

10Feb 2013

Perspectives on Perseverance

One of the benefits I receive from the work I do with family-owned businesses and successful business leaders is the opportunity to hear their life (and business’ life) story, and learn from them (hopefully!) . One of the questions we typically ask in our interviews is: “To what do you attribute your financial and business success?” Common answers are “perseverance”, 

15Jan 2013

Recognition Programs Target Engagement

January 2013:  More than 80 percent of respondents to the Fall 2012 SHRM/Globoforce survey said that their recognition program had a positive impact on employee engagement. Seventy-two percent of respondents said that their recognition program helped the organization instill and reinforce corporate values, and 54 percent said it helped them retain employees. When employees were asked if they would leave

13Jan 2013

The Dangerous Pathway of Rescuing Others from Their Choices

I have been working with families, kids, teens and young adults for 30 years now.  One of the most common challenges I see individuals experience is knowing when to let their family members experience the results of their choices and when to intervene and “rescue” them from the negative consequences they will be facing. (Interestingly, the situation often occurs with

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