Leadership


01Dec 2016

How to Build Positive Relationships at Work

In the past, an employee’s relationship with their direct supervisor was found to be one of the most influential factors on whether or not the employee enjoyed their job. However, this dynamic has changed somewhat. Jared Lindzon, in this article about change and work, spoke to analyst Josh Bersin who says, “Most companies, even big companies, are much less hierarchal

05Dec 2013

Why Authenticity is All You Need During the Holidays

We all feel a lot of pressure regarding things we “should do” during the holidays — for our family, friends, co-workers, clients, boss.  It gets to the point that the expectations feel overwhelming, and the temptation is just to “shut down” and do nothing (for anyone!)  This is typically not a good solution. Let me offer an alternative solution to

10Oct 2013

What Does the “I Quit” Viral Video Tell Us? (Resend)

Friends, I am aware that the links to the two video clips did not work (they somehow got changed in the posting process).  I have corrected the links and you should be able to view the videos now.  Sorry for the inconvenience! *     *      *     *     *     * About a week ago, a frustrated young professional posted a video announcing

08Sep 2013

Do You Communicate in Morse Code, FM radio waves or HDTV?

The fact that people have different communication styles in not news. However, I have found a “word picture” that seems to really help individuals get a better sense of how different they are from others, and also gives a clearer understanding on the challenges they have in communicating effectively with those close to them. There is a wide range in

02Jul 2013

Do 70 Million Workers Really Hate their Jobs?

     This past week headlines of newspapers, website posts, and the talking heads on TV screamed about how U.S. employees hate their jobs (and that it is the fault of their managers).  Here are some actual titles: Millions of Bad Managers Are Killing America’s Growth (The Chairman’s Blog) Workplace Morale Heads Down: 70% of Americans negative about their jobs   (Subtitled:

10Feb 2013

Perspectives on Perseverance

One of the benefits I receive from the work I do with family-owned businesses and successful business leaders is the opportunity to hear their life (and business’ life) story, and learn from them (hopefully!) . One of the questions we typically ask in our interviews is: “To what do you attribute your financial and business success?” Common answers are “perseverance”, 

13Jan 2013

The Dangerous Pathway of Rescuing Others from Their Choices

I have been working with families, kids, teens and young adults for 30 years now.  One of the most common challenges I see individuals experience is knowing when to let their family members experience the results of their choices and when to intervene and “rescue” them from the negative consequences they will be facing. (Interestingly, the situation often occurs with

26Aug 2012

The Commonalities between Healthy Organizations & Successful Individuals

Recently, I was privileged to hear Patrick Lencioni speak at the Willow Creek Association Leadership Summit, and I have also been reading his excellent book, The Advantage. Patrick believes that, while most companies and organizations have the technical and knowledge aspects of business down, “the advantage” the more successful organizations and businesses have is being a “healthy organization”.  He defines

05Sep 2011

5 Tips for Improving Your Workplace

Labor Day used to be a day to recognize the benefits of organized labor and, more broadly, celebrate the American work ethic. More recently, however, it serves as a painful reminder of the deterioration of the American workplace. The national statistics, with unemployment between 9 percent and 17 percent depending on whom you ask, are bad enough. But even for

13Aug 2011

Lessons Learned from Media Interviews

In the past two weeks since the launch of Dr. Chapman’s and my book, the 5 Languages of Appreciation in the Workplace, I have had over 20 media interviews — radio (mostly), TV, and print.  It has been a fun and interesting experience — and I have more to do in the coming weeks. I thought I would share some

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