Character/Values


22Mar 2013

Why “Everybody Just Get Along” Isn’t a Good Long-term Strategy for a Healthy Family

In working with family-owned businesses for several years now, I’ve seen one pattern of relating that consistently doesn’t work over the long term.  In many families there is a mantra that dictates the family members’ behavior, and that can carry over to the business as well.  It is: “Now let’s all just get along.”  While the “just get along” message

10Feb 2013

Perspectives on Perseverance

One of the benefits I receive from the work I do with family-owned businesses and successful business leaders is the opportunity to hear their life (and business’ life) story, and learn from them (hopefully!) . One of the questions we typically ask in our interviews is: “To what do you attribute your financial and business success?” Common answers are “perseverance”, 

13Jan 2013

The Dangerous Pathway of Rescuing Others from Their Choices

I have been working with families, kids, teens and young adults for 30 years now.  One of the most common challenges I see individuals experience is knowing when to let their family members experience the results of their choices and when to intervene and “rescue” them from the negative consequences they will be facing. (Interestingly, the situation often occurs with

12Nov 2012

How the “CDC” Can Help You Prevent Negative Character in Your Children

The Centers for Disease Control (CDC) in Atlanta are known worldwide for their work in preventing outbreaks of diseases and research in understanding viruses and bacteria.  Now, the CDC can help us in understanding how to successfully transfer positive values to our children and future generations.  But I am talking about a different “CDC”. One of the most common issues

26Aug 2012

The Commonalities between Healthy Organizations & Successful Individuals

Recently, I was privileged to hear Patrick Lencioni speak at the Willow Creek Association Leadership Summit, and I have also been reading his excellent book, The Advantage. Patrick believes that, while most companies and organizations have the technical and knowledge aspects of business down, “the advantage” the more successful organizations and businesses have is being a “healthy organization”.  He defines

21Dec 2011

The Most Important Factor for a Pleasant Family Holiday Celebration

As we all approach the Christmas holiday weekend, many people’s anxiety level is rising.  Why?  Because we are starting to think about the upcoming visit with our family.  You may be going to your parents’ home (or your in-laws’) or family members are coming to your home, or you may gather at one of your (or your spouse’s) siblings homes. 

17Nov 2011

Utilizing Thanksgiving as a Reminder to Appreciate Your Staff

Thanksgiving is the holiday where we are encouraged to be thankful for the good things in our lives – health, safety, adequate food, clothing, and shelter, as well as the many material blessings we have. For most people, Thanksgiving is usually more of a personally-focused celebration, including sharing meals and time with family and friends.But the Thanksgiving holiday season can

05Sep 2011

5 Tips for Improving Your Workplace

Labor Day used to be a day to recognize the benefits of organized labor and, more broadly, celebrate the American work ethic. More recently, however, it serves as a painful reminder of the deterioration of the American workplace. The national statistics, with unemployment between 9 percent and 17 percent depending on whom you ask, are bad enough. But even for

13Aug 2011

Lessons Learned from Media Interviews

In the past two weeks since the launch of Dr. Chapman’s and my book, the 5 Languages of Appreciation in the Workplace, I have had over 20 media interviews — radio (mostly), TV, and print.  It has been a fun and interesting experience — and I have more to do in the coming weeks. I thought I would share some

12Jun 2011

Damaged Personal Relationships Cost Businesses Money

Businesses are primarily focused on selling their products or services to customers and making the profit (or creating value in the business to be captured when the business sells).  That is the essence of business.  And that can be done in lots of ways — by treating your employees well or “using” them,  by providing quality products or by scamming

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