Recently, in a variety of settings I am observing the issue of trust impacting business relationships. Obviously, trust is at the foundation for business transactions — that the vendor will provide the goods or services purchased, that the goods or services will be at the quality level described initially, and that the customer will pay for the goods or services
There is an increasing emphasis on the inter-relatedness between the process of making money (whether through active business activities or through investments) and also having a positive impact on one’s community (either at the local, national or global level). The focus, along with developing opportunities, applies to individuals and families, small businesses, corporations, and family foundations. Let me share with
In my role as a family coach for wealthy families, one of the common issues that arises is the parents’ desire to be “fair” with their children and grandchildren. (I put “fair” in quotation marks because it really is an unusual term that is defined differently by many people and is almost totally based on perception.) For whatever reason, and
Given that I have the opportunity to interact and observe with businesses across the country, it gives me the potential to learn from those whom I serve and interact. In preparing for a presentation to a chamber of commerce luncheon, I decided to share some of the observations I have gathered over the past months. I have seen businesses who
An entry I wrote in April about the challenges owners and managers of businesses face in today’s economic environment was published in today’s business section of the Wichita Eagle.Â If you missed it previously, you can read the article on the Wichita Eagle website.
Recently, the American Psychological Association recognized 14 companies as leaders in creating healthy workplace environments. Besides just helping their employees “feel good” (the ubiquitous reply to anything psychologists do), there are some practical economic benefits for the companies as well: One company has reduced absenteeism by 34 percent The average employee turnover for the top five award winners was 11
Today’s economic environment is taking a huge emotional toll on business owners and managers.Â Given the shrinking economy, with orders for manufacturing being canceled or put on hold, with little happening in the construction industry, and with the general public spending less at the retail level — many businesses are having to either cut back employees hours or let them