Leadership


10Feb 2013

Perspectives on Perseverance

One of the benefits I receive from the work I do with family-owned businesses and successful business leaders is the opportunity to hear their life (and business’ life) story, and learn from them (hopefully!) . One of the questions we typically ask in our interviews is: “To what do you attribute your financial and business success?” Common answers are “perseverance”, 

13Jan 2013

The Dangerous Pathway of Rescuing Others from Their Choices

I have been working with families, kids, teens and young adults for 30 years now.  One of the most common challenges I see individuals experience is knowing when to let their family members experience the results of their choices and when to intervene and “rescue” them from the negative consequences they will be facing. (Interestingly, the situation often occurs with

26Aug 2012

The Commonalities between Healthy Organizations & Successful Individuals

Recently, I was privileged to hear Patrick Lencioni speak at the Willow Creek Association Leadership Summit, and I have also been reading his excellent book, The Advantage. Patrick believes that, while most companies and organizations have the technical and knowledge aspects of business down, “the advantage” the more successful organizations and businesses have is being a “healthy organization”.  He defines

05Sep 2011

5 Tips for Improving Your Workplace

Labor Day used to be a day to recognize the benefits of organized labor and, more broadly, celebrate the American work ethic. More recently, however, it serves as a painful reminder of the deterioration of the American workplace. The national statistics, with unemployment between 9 percent and 17 percent depending on whom you ask, are bad enough. But even for

13Aug 2011

Lessons Learned from Media Interviews

In the past two weeks since the launch of Dr. Chapman’s and my book, the 5 Languages of Appreciation in the Workplace, I have had over 20 media interviews — radio (mostly), TV, and print.  It has been a fun and interesting experience — and I have more to do in the coming weeks. I thought I would share some

12Jun 2011

Damaged Personal Relationships Cost Businesses Money

Businesses are primarily focused on selling their products or services to customers and making the profit (or creating value in the business to be captured when the business sells).  That is the essence of business.  And that can be done in lots of ways — by treating your employees well or “using” them,  by providing quality products or by scamming

04May 2011

The Attitude of Learning — Demonstrated by a 70 year old World Leader

Wow.  There are some life experiences that almost take your breath away.  I’m not talking about riding a rollercoaster, or seeing an outstanding artistic performance.  But a quieter experience, that upon reflection, has a deep impact on you.  This week I had one of those. I had the privilege of going to New York City to help facilitate a discussion

15Mar 2011

The Pain of Personal Growth

I am in the midst of a season of personal growth, and I really don’t like it (the present experience, at least). I react (I was going to say “hate” but that seems too strong) to speakers or writers who say, “Growth is natural.  You don’t see a tree ‘trying’ to grow, do you?  You just need to have the

04Feb 2011

Egypt, Tunisia, Yemen,… Understanding Social Change

If you are like me, you may be intrigued by the events of the past two weeks in the Middle East.  The rapid social change that is happening (or trying to happen) in Egypt, Tunisia, Yemen, Jordan, and potentially other countries is both fascinating, curious, and sometimes scary. I clearly have little knowledge or expertise of Middle Eastern politics or

10Oct 2010

Core Principles for Life

As I travel, meeting with various families, businesses and organizational leaders, I am exposed to a wide range of people, situations and subcultures (usually within the U.S., but also with English-speaking families overseas [I acknowledge much of my life experience is limited by a North American bias]). These experiences, in combination with the changes occurring within our economy, government and

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