Emotional Intelligence
22Mar 2013
In working with family-owned businesses for several years now, I’ve seen one pattern of relating that consistently doesn’t work over the long term. In many families there is a mantra that dictates the family members’ behavior, and that can carry over to the business as well. It is: “Now let’s all just get along.” While the “just get along” message
10Feb 2013
One of the benefits I receive from the work I do with family-owned businesses and successful business leaders is the opportunity to hear their life (and business’ life) story, and learn from them (hopefully!) . One of the questions we typically ask in our interviews is: “To what do you attribute your financial and business success?” Common answers are “perseverance”,
05Sep 2011
Labor Day used to be a day to recognize the benefits of organized labor and, more broadly, celebrate the American work ethic. More recently, however, it serves as a painful reminder of the deterioration of the American workplace. The national statistics, with unemployment between 9 percent and 17 percent depending on whom you ask, are bad enough. But even for
12Jun 2011
Businesses are primarily focused on selling their products or services to customers and making the profit (or creating value in the business to be captured when the business sells). That is the essence of business. And that can be done in lots of ways — by treating your employees well or “using” them, by providing quality products or by scamming
24Feb 2011
Our political leaders have some very difficult issues to manage: Not enough tax revenue to pay for commitments made; The need to cut expenditures, with the accompanying result of displeasing (and even angering) constituents in the areas reduced; Seemingly unrealistic expectations from the general public – wanting “less government” and reduced taxes, but still wanting the same level of services provided;
02Sep 2010
Friends, I thought I would briefly share about two significant events in my life this week. 1. My wedding anniversary. As of September 1, my lovely wife, Kathy, and I have been married 31 years. So it’s not one of those “special” years, but this year does seem special — partially, I think, because all four of our adult children
24Aug 2010
I am just returning from a few days off. And it never ceases to amaze me how different people are in what constitutes a “vacation”. I think it is critical to know what rejuvenates you and to actively include these activities in your schedule. I will admit that I am not very good at taking long vacations (although I am
22Jul 2010
Recently, I was working with a husband and wife who also own and run a business together. One of the issues that came up was their differences in communicating, and how this creates challenges in their relationship (both personally and as co-managers). I used a “word picture” that helped illustrate the difficulties they are experiencing in communicating with one another.
08Jul 2010
I wrote about trust in business relationships a few months ago. But the issue of trust in relationships keeps coming up again and again in the work I do. Really, it is the lack of trust that continues to reappear. The issue is so foundational to healthy relationships, I feel compelled to write on the topic again – and explain
06Jun 2010
Recently, I went to our state high school track and field championship meet — it is a wonderful spectacle — thousands of student athletes, coaches, friends and family members in one stadium. Vibrant colors are displayed in the uniforms, supportive T-shirts and baseball caps, and tents (to keep the students out of the sun). Lots of sunshine, sunscreen and water