Leadership
01Dec 2016
In the past, an employee’s relationship with their direct supervisor was found to be one of the most influential factors on whether or not the employee enjoyed their job. However, this dynamic has changed somewhat. Jared Lindzon, in this article about change and work, spoke to analyst Josh Bersin who says, “Most companies, even big companies, are much less hierarchal
05Dec 2013
We all feel a lot of pressure regarding things we “should do” during the holidays — for our family, friends, co-workers, clients, boss. It gets to the point that the expectations feel overwhelming, and the temptation is just to “shut down” and do nothing (for anyone!) This is typically not a good solution. Let me offer an alternative solution to
10Oct 2013
Friends, I am aware that the links to the two video clips did not work (they somehow got changed in the posting process). I have corrected the links and you should be able to view the videos now. Sorry for the inconvenience! * * * * * * About a week ago, a frustrated young professional posted a video announcing
08Sep 2013
The fact that people have different communication styles in not news. However, I have found a “word picture” that seems to really help individuals get a better sense of how different they are from others, and also gives a clearer understanding on the challenges they have in communicating effectively with those close to them. There is a wide range in
02Jul 2013
This past week headlines of newspapers, website posts, and the talking heads on TV screamed about how U.S. employees hate their jobs (and that it is the fault of their managers). Here are some actual titles: Millions of Bad Managers Are Killing America’s Growth (The Chairman’s Blog) Workplace Morale Heads Down: 70% of Americans negative about their jobs (Subtitled:
10Feb 2013
One of the benefits I receive from the work I do with family-owned businesses and successful business leaders is the opportunity to hear their life (and business’ life) story, and learn from them (hopefully!) . One of the questions we typically ask in our interviews is: “To what do you attribute your financial and business success?” Common answers are “perseverance”,
13Jan 2013
I have been working with families, kids, teens and young adults for 30 years now. One of the most common challenges I see individuals experience is knowing when to let their family members experience the results of their choices and when to intervene and “rescue” them from the negative consequences they will be facing. (Interestingly, the situation often occurs with
26Aug 2012
Recently, I was privileged to hear Patrick Lencioni speak at the Willow Creek Association Leadership Summit, and I have also been reading his excellent book, The Advantage. Patrick believes that, while most companies and organizations have the technical and knowledge aspects of business down, “the advantage” the more successful organizations and businesses have is being a “healthy organization”. He defines
05Sep 2011
Labor Day used to be a day to recognize the benefits of organized labor and, more broadly, celebrate the American work ethic. More recently, however, it serves as a painful reminder of the deterioration of the American workplace. The national statistics, with unemployment between 9 percent and 17 percent depending on whom you ask, are bad enough. But even for
13Aug 2011
In the past two weeks since the launch of Dr. Chapman’s and my book, the 5 Languages of Appreciation in the Workplace, I have had over 20 media interviews — radio (mostly), TV, and print. It has been a fun and interesting experience — and I have more to do in the coming weeks. I thought I would share some