Recently, in a variety of settings I am observing the issue of trust impacting business relationships. Obviously, trust is at the foundation for business transactions — that the vendor will provide the goods or services purchased, that the goods or services will be at the quality level described initially, and that the customer will pay for the goods or services
Unfortunately, when the issue of “character” is in the news today, the focus is usually on character failures — lack of integrity, marital unfaithfulness, greed and dishonesty. So to be able to talk about a man of good character is a privilege. When thinking about the title of this entry, I was indecisive about whether it should be “To a
I started reading a good book this week — A Game Plan for Life: The Power of Mentoring by John Wooden and Don Yaeger. It was recommended to me by a good friend, and I always try to pass on worthwhile reading to others. The first part of the book covers the seven mentors that influenced Coach Wooden (for those
This week I had the opportunity to attend a conference where both John Townsend (author of Boundaries) and Henry Cloud (author of Integrity) spoke on leadership. Here are some notes of thoughts that I felt were interested and helpful. John Townsend Research is verifying the relationship between character, interpersonal skills and performance outcomes. That is, if you work on the
I like to learn from others who have been successful. In our culture, some people look to successful business leaders; others look to athletes or entertainers. I find some of the best advice from wise people from the past — from classic literature from previous civilizations and cultures. Here are some thoughts from a king and writer of literature from
An entry I wrote in April about the challenges owners and managers of businesses face in today’s economic environment was published in today’s business section of the Wichita Eagle. If you missed it previously, you can read the article on the Wichita Eagle website.
Today’s economic environment is taking a huge emotional toll on business owners and managers. Given the shrinking economy, with orders for manufacturing being canceled or put on hold, with little happening in the construction industry, and with the general public spending less at the retail level — many businesses are having to either cut back employees hours or let them
As a psychologist, I naturally find myself observing people’s behavior — their choices, what they are saying, and how they are feeling. And this is the case now, in the midst of the difficult economic times in which we find ourselves (I am consciously choosing not to use the term “financial crisis”.) There are three core aspects to any situation
This is the time of year when families gather together – college students are on break, young adults return home to visit, and the extended family celebrates Christmas and New Year’s together.* So it is also the time when parents who have been successful in business turn their focus to their family. This is both a good thing and it
This weekend I had the opportunity to speak at a conference for major donors of a charitable organization. It was a beautiful setting in Southern California, and my wife accompanied me, which was a treat. The other keynote presenter was Carlos Sepulveda, who is the CEO of Interstate Batteries, and a dynamic presenter. In addition to his presentation, Mr. Sepulveda
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