Emotional Intelligence


05Dec 2013

Why Authenticity is All You Need During the Holidays

We all feel a lot of pressure regarding things we “should do” during the holidays — for our family, friends, co-workers, clients, boss.  It gets to the point that the expectations feel overwhelming, and the temptation is just to “shut down” and do nothing (for anyone!)  This is typically not a good solution. Let me offer an alternative solution to

02Jul 2013

An Antidote for Disengagement: Being appreciative for your job

As I wrote recently, research was released by the Gallup organization that found only 3 out of 10 U.S. employees are actively engaged in their work from a mental, emotional and volitional (a choice of the will) point of view.  Conversely, 52% of employees were found to be not engaged and 18% are actively disengaged.  This latter group is a

02Jul 2013

Do 70 Million Workers Really Hate their Jobs?

     This past week headlines of newspapers, website posts, and the talking heads on TV screamed about how U.S. employees hate their jobs (and that it is the fault of their managers).  Here are some actual titles: Millions of Bad Managers Are Killing America’s Growth (The Chairman’s Blog) Workplace Morale Heads Down: 70% of Americans negative about their jobs   (Subtitled:

22Mar 2013

Why “Everybody Just Get Along” Isn’t a Good Long-term Strategy for a Healthy Family

In working with family-owned businesses for several years now, I’ve seen one pattern of relating that consistently doesn’t work over the long term.  In many families there is a mantra that dictates the family members’ behavior, and that can carry over to the business as well.  It is: “Now let’s all just get along.”  While the “just get along” message

10Feb 2013

Perspectives on Perseverance

One of the benefits I receive from the work I do with family-owned businesses and successful business leaders is the opportunity to hear their life (and business’ life) story, and learn from them (hopefully!) . One of the questions we typically ask in our interviews is: “To what do you attribute your financial and business success?” Common answers are “perseverance”, 

05Sep 2011

5 Tips for Improving Your Workplace

Labor Day used to be a day to recognize the benefits of organized labor and, more broadly, celebrate the American work ethic. More recently, however, it serves as a painful reminder of the deterioration of the American workplace. The national statistics, with unemployment between 9 percent and 17 percent depending on whom you ask, are bad enough. But even for

12Jun 2011

Damaged Personal Relationships Cost Businesses Money

Businesses are primarily focused on selling their products or services to customers and making the profit (or creating value in the business to be captured when the business sells).  That is the essence of business.  And that can be done in lots of ways — by treating your employees well or “using” them,  by providing quality products or by scamming

24Feb 2011

Making Difficult Decisions – Some Principles for Our Leaders to Consider

Our political leaders have some very difficult issues to manage: Not enough tax revenue to pay for commitments made; The need to cut expenditures, with the accompanying result of displeasing (and even angering) constituents in the areas reduced; Seemingly unrealistic expectations from the general public – wanting “less government” and reduced taxes, but still wanting the same level of services provided;

02Sep 2010

Brief Personal Note: Two Significant Milestones

Friends, I thought I would briefly share about two significant events in my life this week. 1. My wedding anniversary. As of September 1, my lovely wife, Kathy, and I have been married 31 years. So it’s not one of those “special” years, but this year does seem special — partially, I think, because all four of our adult children

24Aug 2010

Rejuvenation — What re-energizes you?

I am just returning from a few days off. And it never ceases to amaze me how different people are in what constitutes a “vacation”. I think it is critical to know what rejuvenates you and to actively include these activities in your schedule. I will admit that I am not very good at taking long vacations (although I am

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