Many non-profit organizations, social service agencies, and ministries utilize a large number of volunteers to assist in providing services to their clientele. Keeping volunteers engaged is often critical to the success of the organization. One thing we have learned about encouraging and supporting volunteers is that, for most organizations, there are different types of volunteers and, sometimes, there are lots
Yes, “employee engagement” has been in the news a lot in the past several months. It is a term used by Human Resource professionals that represents the degree that employees are enthusiastic about their work, their willingness to learn, and their commitment to the mission of the organization. Essentially, it is a term that tries to capture how much workers
Unfortunately, Kym, there are some work settings which just “ooze” sarcasm and a lack of trust. In many, they’ve tried to communicate recognition, but it has often been done through a formal employee recognition program. This often leads to both a perceived belief of insincerity, as well as an emphasis on performance. When employees do not believe that others are
Cynthia, your experience is not unusual at all. In fact, back in the early stages of developing our materials we were focused on managers and supervisory relationships, to the point that our initial “working title” of our inventory was the “Managing by Appreciation Inventory” (as opposed to the current “Motivating By Appreciation Inventory“.) But we also have been getting some interesting feedback as
Great question, Barry, because I am finding that there are different aspects of receiving an award or recognition in front a large gathering that make people nervous. First, some people just don’t like the “spotlight”; they don’t want people’s focus and attention to be solely on them. And they would prefer not to have to deal with it. Others are
Employee engagement has been shown to be a powerful factor in predicting how well a company performs in the marketplace and is related to many positive factors in employees (productivity, longevity, creative problem-solving). Unfortunately, researchers have found that the percentage of employees who are totally disengaged or are only marginally engaged in their work is at the lowest point since
Many, many organizations have taken their managers and team members through personality style assessments and training programs. The most common are StrengthFinders, DISC, and the Myers Briggs Type Indicator. We have found that The 5 Languages of Appreciation in the Workplace and the Motivating By Appreciation Inventory are excellent tools that complement these personality assessments and training and are in no way either
Employee engagement is a business management concept that has become “hot” in the past five years. It is essentially the degree to which an employee is emotionally attached to their job, colleagues and organization. One reason it has been in the news is because: a) it is measureable (which business and organizational leaders like); and b) it has been shown
Jennifer, this is a common issue raised, especially after I speak to a conference. A lot of people say to me, “My boss really needs this book, but I don’t know how to tactfully introduce it to him.” We have found three different approaches that have been successful. First, go to the free resources section of the website and find
Ken, your situation is not uncommon in many business settings, and does create some challenges. Managers who have a lot of people whom they supervise can feel like showing individualized appreciation to their team members is unrealistic. And it would be, if you were trying to do so to all team members at once. Rather, we suggest you “divide and
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