“We collectively decided to invite Dr. White to present to our entire organization. He did a fantastic job of combining his passion with both intellect and humor. He connected well with my team and since his speech, we’ve changed our focus to landing authentic appreciation in a real way across the organization”

Andy Erlandson, General Manager, Microsoft

Association for Talent Development (ATD-KC)

“Dr. Paul White has an interesting combination of characteristics. On the one hand, he is humorous, engaging and an energetic presenter – like an entertainer. But, on the other hand, he has a relaxed, conversational style which makes him approachable and easy to relate to. The information he shares is practical and relevant to virtually anyone, regardless of their position in an organization. I would highly recommend Dr. White to others – he will be enjoyed by and beneficial to a wide range of industries and organizations”

Barbara Weathers, VP Programs and Events – Association for Talent Development (ATD-KC)

Deluxe Corp

“Our partnership with Dr. Paul White has been fantastic! They have our best interest in mind. Very flexible with the approach, making sure we customize something that works really well for our environment…”

Joel Lamoreaux, Corporate trainer – Deluxe Corp

Simpson University

“Dr. White was the keynote presenter for our annual Business Leadership luncheon. We sold out the event, and had the largest crowd in 14 years, with over 550 business and community leaders attending. Dr. White was one of the best speakers we’ve had – with an upbeat, interactive style. He was professional, yet genuine and he used a variety of delivery methods (PowerPoint, video, photos, cartoons) to keep the presentation interesting. People valued the practical steps he offered and we’ve had numerous individuals follow up afterwards wanting more information about The 5 Languages of Appreciation in the Workplace. I would absolutely recommend Dr. White as a speaker to other organizations.”

Martha McCoy, Simpson University

Focus on the Family

“Dr. White came and provided the Appreciation at Work training to over 60 of our leaders and managers. He was very enthusiastic and connected well with the attendees, proactively introducing himself to them prior to the training. His style was professional but genuine and people responded, with a high level of engagement. The information provided was practical and helpful. I have always thought that people leave their jobs because of a lack of appreciation, so hearing Dr. White talk about this problem was quite validating. Many attendees wanted more information on pursuing this training with their team members. My manager and I are now certified trainers, and we plan to provide training to them in the coming months.”

Ruth Watson, Organizational Development, Focus on the Family

Florida Association of Bursars and Student Accounting Administrators

“Having Dr. White as our keynote speaker was the perfect way to kick off the rest of the conference; He was so engaging, and very relatable! He was very interactive and reached out to our specialized group and talked about what was important to us”

Caleb Cornelius, President – Florida Association of Bursars and Student Accounting Administrators

Chick-fil-A Arboretum Leadership Team

“Our core leadership of 10 individuals have found some great application for the 5 Languages of Appreciation in the Workplace. We have learned very practical ways to communicate, appreciate, and model behaviors that match up with the way that we are each wired. . .We are excited to have this knowledge in our leadership tool belt, and look forward to applying these truths within our Team.”

Art TerKeurst, Chick-Fil-A Arboretum Charlotte, NC

Chief Medical Director, V.A. Hospital

“This was the best presentation on employee appreciation I have heard in 35 years. . . Very, very practical.”

Tom Sanders, Chief Medical Director, Department of Veterans Affairs

Salvation Army Regional Director

“Although many of our team members have worked together for years, taking the MBA Inventory gave us new insights into one another that we never knew before. The 5 Languages of Appreciation dovetails beautifully with other leadership training we’ve received and provides practical action steps in how to encourage one another.”

Susan Bukiewicz, Regional Director of Women’s Ministries, Salvation Army

MillerCoors, Inc.

“What works well is the fact that the MBA Inventory identifies not only an individual’s language of appreciation but they can also choose the specific actions important to them, and from whom they desire those actions.”

Jay Anders, Director of Leadership Development

Million Dollar Round Table

“During my first full year as CEO of a Chicago area-based association, one of my top priorities was the enhancement of our organization’s internal culture. The 5 Languages of Appreciation in the Workplace book and accompanying tools were an integral part of this effort. I charged my organization’s senior- and mid-level managers-as well as volunteer leaders-with reading the book. In addition, our entire staff took the Motivating by Appreciation Inventory, and we published the results in an effort to create a more appreciative environment. Staff members have shared that encouragement from coworkers in their primary appreciation language has increased their motivation and sense of value. I highly recommend this book to any leader seeking tools to enhance staff satisfaction and empowerment.”

Stephen P. Stahr, CEO

Human Resource Director

“ In our customer service department, we previously had an incredibly high turnover rate.  In a department of twelve staff,  we lost four team members within three months.   All of the team members who left indicated they liked the work and the pay, but they felt drained constantly and also felt unappreciated by their supervisor and the rest of the company.

In the last six months, since we started the 5 Languages of Appreciation training with Dr. White, we haven’t lost any team members in this department, the team is happier and more positive, and we actually have hired back two employees that used to work in the department (they found out from their  friends that things had changed, and convinced them to come back.)

The 5 Languages of Appreciation model has had a positive impact within our organization, from the top management down to the line workers.”

Josh Pearce, Human Resource Director

University of Nijmegen in The Netherlands

In far too many workplaces, results matter more than the people who work there. In this absolute must-read book Gary Chapman and Paul White provide creative, practical ways to show appreciation to every single person at work, automatically boosting their confidence and productivity. This book holds the key to changing all working environments into safe and effective spaces where people can feel valued.

Stephan Joubert, Professor, University of Pretoria, and Research Associate, University of Nijmegen in The Netherlands

Next LEVEL Leadership

The 5 Languages of Appreciation in the Workplace is timely and so very practical. Appreciation is the “pay” everyone is looking for today but few know how to either give or ask for a “raise” in that area. This book addresses not just the need for the life-giving appreciation we all need, but takes us through the process of discovering what that looks like for ourselves and for those with whom we work. Everyone who reads this book will without doubt be better equipped to create an atmosphere of appreciation in their sphere of influence wherever that is.

Lynn Smith, Director of Leadership Development, Canada

Living on the Edge

This is Not a good book! This is much more, it is a Great Tool! Far from a rehashing of the 5 Love Languages casually applied to the workplace, this is a well thought thru, well researched, and thoughtfully applied resource to empower your people, increase unity and productivity, and reduce turnover. The moment I finished I wanted to do a staff retreat and get this in the hands of our HR department. I highly recommend it.

Chip Ingram, President and Teaching Pastor

American Health Partners

I have really worked hard for many years to appreciate my co-workers scattered across the USA. However, this simple process and tool has put me light years ahead. It will greatly help your relationships and productivity as a leader.

Kent Humphreys, Chairman

Slate Creek Elementary

“The 5 Languages of Appreciation training was great for me.  I found out I was ‘missing the mark’ with my team – trying to show appreciation in ways that weren’t meaningful to them.  I now can stop wasting my time and energy in doing things that aren’t effective and use the languages that are impactful for my team members.  Thanks!”

Kevin Neuenswender, Principal


“I have known Paul for over 13 years and from watching his life, I have seen him live out what he teaches about appreciation. The information from 5 Languages of Appreciation in the Workplace is simple, practical, and if applied, will quickly make a positive impact on your organization. In my experience, few things motivate and inspire more than consistent appreciation and this book gives you the tools you need to quickly add it to your workplace.”

Adam Gragg, Employee Assistance Counselor, EMPAC, Inc.

University of South Carolina Medical Center

“The 5 Languages of Appreciation in the Workplace training gives people more ideas and ways to encourage others. I think in any group where you work together, you will be able to apply the concepts – with other doc’s, nurses and staff.”

Erin Thurston, M.D. 3rd Year Resident

Bill Liao

“Small things in business often get over looked and when it comes to dealing with people in business, it’s the small stuff that often matters most. . . By applying the amazing insights of the 5 Languages of Appreciation in the Workplace, Gary Chapman and Paul White have produced a brilliant perspective into what makes teamwork and leadership really tick for the long haul.

You will the discover simple day to day actions that you may be overlooking, that can catapult you and your team to the next level even if you are already playing A-grade.”

Bill Liao, Author of Stone Soup – The secret recipe for making something from nothing

Obstetrics and Gynecology Residency Program

“The Motivating by Appreciation project conducted with our residents and faculty went well. Staff clearly gained insights on how to better communicate appreciation to one another.

I have observed over the years that discouraged people tend to ‘act out’ more, and I had the opportunity to apply the appreciation languages to two specific staffing challenges. In both cases, I was able to use the knowledge of the residents’ preferred language of appreciation to communicate support at the same time that I needed to address some performance deficiencies. Clearly, both individuals responded more positively and were less defensive to my feedback than they would have been otherwise.

I want to continue to work to apply the 5 Languages of Appreciation in the Workplace to other areas of our organization, as I believe the concepts are clearly needed and will continue to help our organization build positive, supportive communication among the staff.”

David A. Forstein, D.O. Program Director, Greenville, SC

GraceMed Health Clinic, Inc.

“Learning the primary appreciation ‘languages‘ has transformed our clinic from one focused on ‘corporate’ appreciation to ‘individual’ appreciation. Since we are all uniquely created, it is logical that each person responds to a different form of appreciation. This book has already helped us develop a sensitivity to and ability to show effective, personal appreciation for our coworkers.”

David Sanford CEO
Wichita, KS

Donna Watson, PhD

“By taking the MBA Inventory (Motivating by Appreciation), which is a gift with the purchase of each book, and using nothing more than the Appreciation Tool Kit at the end of the book, you’ll have the skills to improve this statistic by changing the atmosphere of any type of workplace, even in a tight global economy.

Use it to enhance your organization’s greatest asset: its people.”

Donna Watson, PhD

Moody Bible Institute

“We recently implemented the 5 Languages of Appreciation personal consulting program led by Dr. Paul White.  The staff members had fun learning about their own languages of appreciation and those of their workmates, while taking practical steps to show appreciation to one another.  This has resulted in an even greater morale among this employee group.   Word of this program has already spread to other departments of our campus and I am planning to conduct more training on the 5 Languages of Appreciation later this year.

The assessment was practical and easy to complete, and eye-opening.  And one of the great things is you can do this on a tight budget.  I would highly recommend both the book and the training program, and I plan to use both in my employee training in the months ahead.”

Lud Anderson, Training and Development, Department Manager


Wichita State University Foundation

“In these challenging economic times, when it has been difficult to find the resources to reward our staff monetarily, we have diligently sought ways to genuinely express our appreciation for our staff’s hard work and service. Until reading The 5 Languages of Appreciation in the Workplace, and working with Dr. White to lead our staff in a workshop on this topic, I do not believe we had given any consideration to the fact that certain team members, when shown specific acts of gratitude, respond differently than other team members. We are still learning and putting new approaches into action, but over the last few months, I have seen a marked and heightened effort to personalize appreciation not only by supervisors with their staff members but also on a peer-to-peer basis.”

Elizabeth H. King, PhD  President & CEO

Net Galley

“This is overall a very positive book. I am surprised by the simplicity and effectiveness of the concept. I particularly like the way the authors make a distinction between ‘recognition’ and ‘appreciation.’

  • Recognition emphasizes on performance;
    while MBA is on the value of the employee
  • Recognition benefits only a few; MBA can reach many
  • Recognition is more top-down; MBA can be from any direction
  • Recognition can be costly; MBA is affordable

The authors are also very thoughtful to include the non-profit sections of society. This is most important as appreciation in such organizations tend to presume that people CHOOSES to be in the organization in the first place, as they are not usually paid. I will even say that appreciation for the non-profit workplace is even more crucial. The biggest costs to such organizations is again, staff turnover. Better to invest well through appreciation right from the start. I too like the appendices which contains lots of resources and helps.

Perhaps, in closing, the biggest risk of MBA is NOT to do any appreciation exercise. This I believe is the most important idea to take home. Great book.”

Rating: 4.5 stars of 5.

Conrade Yap, Independent Reviewer

Canadian Red Cross

“We had our meeting to discuss Appreciation in the Workplace. At first when everyone was gathering to begin the meeting, there were comments like, “I hope this doesn’t take long,” and “k, can we get going, I have a lot to do,” and things like that. I will tell you that no one in the office knew why we were gathering, just that it was a Wellness Activity. So, after a few minutes of discussing appreciation, I gave them each their code with the instructions, gave them 20 minutes to meet back to discuss. Everyone went and completed their MBA Inventory and came back with their printed results. We compiled them into the Group Profile template you provided and spent some time discussing. The feedback was incredible, and in fact, remember I mentioned the comments at the beginning of the meeting, no one was in a hurry anymore. Everyone stayed and engaged in the discussion and sharing. People felt appreciated, and motivated. It was wonderful!!!!!”

April McBride, Community Services Coordinator

American Society of Baking

“As the Chairman of the American Society of Baking and the one responsible for bringing keynote speakers to the annual event that would deliver quality messages and tools, I knew that Dr. Paul White and his message based on the 5 Love Languages would fit our membership perfectly, and it did. Dr. White brought a practical approach to employee relations and did a great job showing us the difference between recognition and appreciation. His book, the 5 Languages of Appreciation in the Workplace was a hit with attendees, which the majority are from smaller family owned and operated businesses. Dr. White should be invited to speak to any group of leaders who have the responsibility to care for employees and ultimately their families. Thank You Dr. White.”

Jeff Dearduff, Chairman

The Navigators

“Wow! Five Languages of Appreciation In The Workplace is succinct and simple even as it is deep in significance and truly helpful. My marriage greatly benefited from The Five Love Languages and now my work is greatly benefitting from Five Languages of Appreciation in the Workplace – both with teams I lead and the teams I serve on. As it has helped me, this resource is sure to be a help to many workplace teams all over the world!”

Mike Jordahl, National Director, CityLife

John Brown University

“Having had the opportunity to interact with Dr. Paul White and listening to his message of encouraging co-workers through personal appreciation languages, something became clearly apparent;

In our increasingly fast paced environments where speed, accuracy and churning positive results appears to be the default success indicators across our community and corporate shorelines; appreciation for the individual has become an afterthought. It may appear genuine appreciation for the individual in the workplace has been time-warped towards a results focused mindset that is void of emotional cognizance.

It is for this reason that Dr. White’s message of motivating by appreciation (MBA) resonated positively with me. In my opinion, Dr. White’s message is a timely reminder of the need for corporate and community organizations to champion workplace environments that foster genuine appreciation. His message is very simple, “employees being appreciated will likely reach their potential, be more committed and have a high sense of appreciation”! This is the core relevance for the business environment today.

The impact of Dr. White’s paradigm is this – the greater realm of appreciation and encouragement in the workplace should undoubtedly have the equal importance an organization places on its mission, vision and values.”

Jonathan Mwaba, Graduate Student

Compassion International

“For many years I have promoted the value of showing appreciation for others. The significance of such demonstrations is patent. The value of this book is in breaking out this concept into distinct preferences we all have about how that appreciation is expressed. In team dynamics, knowing each other’s “language of appreciation” can make the difference between the team that gels and becomes synergistic, and those that never quite make it.”

Lester J. Hirst, Ph.D. Curriculum & Professional Development Manager

Touro University-Nevada

“As faculty, we teach with the purpose that students will transform their thinking and behavior through their educational opportunities. Chapman and White’s The 5 Languages of Appreciation in the Workplace, perhaps the most down-to-earth required reading in our course, made the greatest impact on students’ thinking and behavior. With a new understanding of the range of appreciation practices that affect employee motivation, the recognition of their own preferences for appreciation, and the blunt realization of what their company actually does to recognize and appreciate employees, the differences demanded change. This text used a brilliant approach with its personal inventory, clear descriptions, and recommendations for action. It was a valuable addition to our course on Supervision of Program and Personnel!”

Dr. Marge Scanlin, Adjunct Faculty

Lowcountry Pregnancy Center

“As a CEO of a pregnancy medical center, I was eager to offer the MBA Inventory to our staff. We incorporated the completed MBA Inventory results into a recent staff retreat. This process resulted in some very interesting dialogue between staff members. They began to understand ways they could work together more closely as a team and show appreciation to each other. They loved the idea of having the desk cards with their appreciation language visible to coworkers. It has been exciting to me to see how quickly our staff grasped this concept and put into practice. We are now contemplating offering the MBA Inventory to our volunteers. In the PMC world, employee and volunteer turnover is frequent. If we can find ways to show true appreciation to our staff and volunteers, we’re going for it!”

Faye S. Hill, President & CEO, Charleston, SC

Cottonwood Creek Baptist Church

“I bought the book for my administration and leadership team and we were “blown away” – we want to transform our school and learn how to speak to each other in a language of appreciation!! I have 61 staff members and my goal is to learn their language and learn how to genuinely speak to each one of them!!!”

Debbie McNeely, Kid Care Director, Allen, TX

Government Entity

“After seeing an ad about Dr. White’s book I ordered and read it. I was so impressed and wanted the entire staff to benefit from the content, so it became the topic for our recent all staff training day. The information was so well received! I have already seen changes in people’s behavior and have seen the languages exhibited. I have ordered inventories for each staff member and can’t wait to see the results. Thanks for this important work about improving relationships in the workplace.”

Linn, Director of Government Entity

Alaska Christian College

“Thanks Paul for exposing me to one of my blind spots as a leader through the great presentation on The 5 Languages of Appreciation. We have already implemented much of your seminar at CLA with our staff team and look forward to a visit to our campus for a change in culture we are desiring. I know that we stand with other agencies and ministries who can really benefit from your teaching and leadership in this critical area for our overall health as a college community.”

Dr. Keith J. Hamilton, President

Ukrop’s Homestyle Foods

“Our leadership team recently journeyed through Appreciation at Work. The video clips, the handouts, and the exercises provided a wonderful framework for lively, enlightening and meaningful conversations among the participating associates. In addition to learning more about the participants’ primary and secondary “appreciation” languages, we found the entire day was a fabulous team-building experience. I’m telling my peers they should connect their teams with the Appreciation at Work training.”

Bobby Ukrop, President & CEO

Certified Appreciation at Work Facilitator

“I recently completed my first training with the Appreciation at Work materials. The training went really well and was well received by the management team. A key “turning point” was when the CEO heard (and accepted) input from the team that not everyone is encouraged in the same way that he is. Specifically, people like to go out to lunch with him but they don’t always want to talk about work. This was an “ah-ha” moment for him and the topic generated a lot of energy in the training. Since our time together, he has become an ‘evangelist’ for the 5 Languages, telling his friends and business associates all about them!”

Jeff Ukrop, Certified Appreciation at Work Facilitator

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